Elevation Capital Group Privacy Policy
1. Information We Collect
We collect information that you provide to us directly, such as when you use our services or communicate with us. This may include:
- Personal Information: Name, contact information, date of birth, Social Security number, government-issued ID numbers.
- Service-Related Information: Details relevant to the services we provide, such as property information, transaction history, and preferences.
- Communication Records: Text messages, emails, call logs, and video conferencing data.
2. Use of Your Information
We use your information to provide, personalize, and improve our services, including:
- Tailoring our services to your specific needs and preferences.
- Communicating with you about updates, changes, and relevant insights.
- Conducting research and development to enhance our services.
- Complying with legal and regulatory requirements.
3. Sharing of Your Information
We do not sell your personal information. We may share your information with:
- Service Providers: Who assist us in delivering our services.
- Affiliates: Within our corporate group for internal business purposes.
- Regulatory Authorities: If required by law or to comply with legal obligations.
- Others: With your consent or as necessary to protect our rights and interests.
4. Data Security
We implement robust security measures to protect your information from unauthorized access, alteration, and disclosure. These measures include encryption, access controls, and regular security audits. However, please be aware that no electronic transmission over the internet can be guaranteed to be 100% secure.
5. Your Rights
You have rights regarding your personal information, including:
- Accessing, correcting, or deleting your information.
- Withdrawing consent for certain uses of your information.
- Opting out of marketing communications.
- Requesting an explanation of automated decisions made about you. To exercise these rights, please contact us using the information provided in the "Contact" section.
6. Communication Preferences
We communicate with you through various channels, including text messaging, email, phone calls, and video conferencing. You can customize your communication preferences, but please note that certain communications are essential for the provision of our services and to comply with regulatory requirements.
7. SMS/Text Usage
We may also use the information we obtain in connection with our SMS/text messaging in accordance with our SMS Privacy Policy. We collect the following personal information about you in the context of our text messaging program: your name, mobile phone number, and texting preferences (opt-ins and opt-outs). We use this information to manage our text messaging program, including to send you text messages regarding our products and services. Your wireless carrier may collect data about your wireless device usage, and its practices are governed by its own policies. We take measures to protect your sensitive personal information but cannot guarantee its security in transit or storage.
8. Right to Opt Out of Disclosure
You have the right to direct us not to disclose your non-public personal information to:
- Our affiliates for their everyday business purposes (in the case of information about your creditworthiness).
- Our affiliates for their purpose of marketing to you.
- Non-affiliated third parties for their purpose of marketing to you. You may exercise this right by emailing us at info@elevationcg.com and instructing that you would like to opt out of disclosure.
We seek to carefully safeguard your private information, and, to that end, we restrict access to non-public personal information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards to protect your non-public personal information.
9. Changes to Our Privacy Policy
We may update this policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on our website and updating the "Effective Date" at the top.
10. Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact us at:
- Email Us: info@elevationcg.com
- Call Us: 407-708-3141
11. Compliance
This policy is designed in alignment with relevant state and federal privacy laws and regulations, including but not limited to the Gramm-Leach-Bliley Act (GLBA), the Fair Credit Reporting Act (FCRA), and applicable Securities and Exchange Commission (SEC) regulations, to ensure the protection of your personal information within the financial services context.